TERMS,

CONDITIONS,

CANCELLATION

POLICY

Terms and Conditions

When you use our website www.italyexpresstravel.com, property of ITALY EXPRESS TRAVEL (Largo Nino Franchellucci, 61, 00155 Rome - Italy , VAT no. 16677441004), contact us or use the private services we offer, you accept all the conditions included in this legal notification.

Every user is supposed to have read this document when visiting our Website, contacting us or making a reservation and therefore have accepted all conditions. The provisions contained in this agreement are governed by the Laws of Italy and all users hereby agree that any dispute that may arise shall be expressly subject to Italian courts and tribunals, thereby renouncing any other jurisdiction that may be applicable,

Cancellation Policy

ITALY EXPRESS TRAVEL requires 20% down payment to make a reservation.

We'll refund you 100% of deposit (20%), if you cancel a service you have booked, not later 48 hours before the beginning of the service.

In case there are extreme events, independent of your will, so that you cannot use one of the services you have booked, we'll refund you 100% %of deposit (20%) you made, for example plane landing in a different airport because just of weather conditions, cruise ship that cannot dock because of rough sea. In case of other type of event, such as strikes, or flights, may be diverted to other airports, not due to weather conditions We’ll charge the full amount.

Obviously we are flexible and will simply to reschedule the service you have booked. If you are arriving with a different flight, for example, We'll charge the full amount, if the previous cancellation did not arrive to our customer service (by email) 48 hours before, compared to the previous service scheduled.

Privacy policy Our Privacy Policy describes your privacy rights regarding ITALY EXPRESS TRAVEL collection, use, storage and protection of your personal information. It applies to www.italyexpresstravel.com website and when you contact ITALY EXPRESS TRAVEL by email or telephone. ITALY EXPRESS TRAVEL only uses the information you send us to give you information about our services and to make reservations.

Information is stored safely in our computers and safety measures are observed to prevent illicit or incorrect use and unauthorized access. ITALY EXPRESS TRAVEL may contact you again after you have used our private services only to ask you to write a review on Google.
Customers are reminded that the service performed by ITALY EXPRESS TRAVEL is performed according to terms and conditions agreed with the user ; we will be available to handle problems if any arise , and stay at your disposal: just email the customer service or call the number below available 24h a day:

+39 069703529

If a user wants to release a bad review instrumentally or, however, unfounded only to denigrate the image of the company to advance any claim for damages will be assessed by ITALY EXPRESS TRAVEL and, if necessary, it will apply the Italian law in order to protect the company with the competent authorities including through legal action both civil and criminal before the competent Court located in Rome.

ITALY EXPRESS TRAVEL
Largo Nino Franchellucci 61 00155 Roma
Telephone: +39 069703529

Website: https://italyexpresstravel.com
VAT no: 16677441004
Roma 10 Aprile 2024

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